If you are uncomfortable with anything posted on Club Together or as a review, and wish to bring the comment to the Community Manager’s attention, you can use the report tool. Just click on the 'Report' link on the top right hand side of the relevant comment. You can then enter a message and click the submit button. This will then be sent to us to review so therefore we would appreciate it if you could provide as much information as possible i.e. why it offends, if it is aimed at you personally, etc. You can also email the Community Manager directly at community.manager@caravanclub.co.uk
Please note your report only goes to the Community Team and not the Moderators, therefore we may not be able to reply straight away during out of office hours. We always aim to respond to reports within 2 working days. Sometimes we are able to action immediately but sometimes we will need to investigate or discuss further, which may mean it will take longer to action or respond. Please note however we will always do our best to investigate as soon as possible.
Please don't comment on a discussion you have reported, even if you feel justified to do so. It can mean that conversations get heated and arguments occur, making Club Together an unpleasant place to be, which is what we are trying to avoid. If this happens it may result in action being taken on your posts as well.